Filed under: Bad AppleHave you called the Apple 800 number lately? At the other end of the line, an insanely chipper robot will try to "help you" connect to the most appropriate department. Mr. Roboto is fiendishly positive, with an upbeat approach to getting you the help you need.
The problem is that this robot isn't really very good at his job. He has a tendency to go off on long monologues about the glories of Apple online support options. Go on, give Apple a call and you'll see what I mean.
You can bypass this robot. Here's how. After the robot answers, wait for him to get to his first break and say "Customer Service Representative." The robot will