Entelligence is a column by technology strategist and author Michael Gartenberg, a man whose desire for a delicious cup of coffee and a quality New York bagel is dwarfed only by his passion for tech. In these articles, he'll explore where our industry is and where it's going -- on both micro and macro levels -- with the unique wit and insight only he can provide.
Last week, the New York Times ran an op-ed piece by former Microsoft executive Dick Brass, in which he took the company to task on many issues. Brass was a VP at Microsoft who left in 2004, and prior to his departure he worked on var
