Some users may experience an issue where their Smart Playlists are not syncing to their iPhone or iPod as expected. The lists appear in a different order or with different content. The first step in troubleshooting your iPhone or iPod and iTunes is to be sure all your software is up-to-date. Open iTunes and from the iTunes menu bar select iTunes > Check for Updates Next, plug in your device. iTunes will alert you if you need to update your software for it.