While Macintosh owners have well-designed computers that are visually appealing and functionally efficient, they also are hard to crack open. As with any computer, Mac owners desire to service their systems and install simple upgrades and replacement parts (RAM, hard drives, and so on) without relying on service departments. Over the years, Apple has built simplicity into its pro desktop models and into some aspects of the iMacs, with removable trays and doors that allow for easy access to the interior; however, with laptops this has always been a difficult thing to do.
