Filed under: CellphonesOutgoing Engadget editor-in-chief Ryan Block contributes Engadget Cares, a friendly advice column for the people who make your technology.
Hard to believe, but it's been a year and a day since Peter, Josh, and I published our intervention letter to Palm, wherein we rattled off a number of (admittedly unsolicited) suggestions on how we thought they might best turn things around at a time when Microsoft, RIM, and Apple were really eating into their slice of the smartphone pie. Palm CEO
