If Apple had planned everything, they underestimated the number of requests for Firmware 2.0-based iPhone activations, including new customers with iPhone 3G, as well as iPhone owners willing to benefit from the functions and extended possibilities packed in the the new firmware version.
As a consequence, dedicated servers were down or unaccessible for several hours, making customers frustrated as well as shop employees unable to activate newly purchased iPhone 3G.
This has especially been the case in Europe in the morning, and it did not really improve later on when US East cost citizen woke up. Several customers left shops after waiting for several minutes or long hours to get unsuccessfully their iPhone 3G activated. They will have to try it from home.
We have learned that Apple has launched a emergency plan to quickly increase the number of mirrors in order to allow iPhone 1G and 3G to download the Firmware 2.0, and later on to activate their mobile phone.
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