New research confirms Macs have 33 per cent fewer problems than Windows PCs in a business environment - and that it's easier to resolve Mac problems than those with Windows.
Nucleus Research has been conducting an in-depth study on Mac versus PC in the enterprise. Ian Campbell, CEO of the company, writes: "We've been investigating the ROI from Macs versus PCs in the business environment. I was reviewing the data from a case study one of our analysts is completing and the results are interesting."
He continues: "This particular company has approximately 1700 employees with a mixed environment of PC users and Mac users. Here's the interesting data point: On a per user basis, for every 3 trouble tickets the help desk opens for PC users they only open 2 for Mac users. In addition, the Mac trouble tickets are c
