17.12.2024 23:18 Uhr, Quelle: Engadget

Grubhub settles with the FTC over adding restaurants without their consent

Grubhub has agreed to pay $25 million to settle charges from the Federal Trade Commission (FTC) and the Illinois Attorney General. The company was accused of a laundry list of sketchy behavior, including misleading customers about delivery charges, deceiving delivery drivers about income and listing restaurants on the platform without consent. Last month, the food delivery startup Wonder bought Grubhub for one-tenth of what it was worth during the pandemic. Under the proposed settlement, Grubhub has to make changes to remedy the problems. The requirements read like a “stop doing that” list, one per charge. This includes notifying customers of full delivery costs, being honest with drivers about pay and listing restaurants only with their consent. The FTC says Grubhub, to appear more robust than it was, added as many as 325,000 unaffiliated restaurants to the platform without permission since at least 2019. Customers ordering from those businesses discovered added fees and “numerous ordering

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