There’s another chatbot in town. Amazon’s AI chatbot Rufus is now live for all US customers, albeit in a beta version. This follows a testing phase that began back in February. Rufus looks to currently be tied to the app and not the web version of Amazon.
So what does it do? It’s an Amazon chatbot so it helps with shopping. You can ask for lists of recommended products and ask what specific products do and stuff like that.
I’ve tooled around with it a bit this morning and it seems fine, though a bit boring. I will say that I cross-referenced some of the recommended products with the web version and Rufus does not automatically list promoted items, at least for now.
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It spit out a seemingly random list of well-reviewed products on several occasions. That’s fine by me, though I’m not about to buy something based on the word of a one-day old chatbot. You can also ask specific questions about products, but the answers seem to be pulled directly from the descriptions. As a
