28.11.2023 19:36 Uhr, Quelle: Engadget

Meta pauses Quest 3 Elite Battery Strap sales, reportedly due to a charging flaw

Meta has temporarily stopped selling the Elite Strap with Battery for the Quest 3, reportedly because of a firmware-related charging defect. The $130 accessory, which extends the standalone VR headset’s runtime by up to two hours while providing a counterweight for comfort, is currently unavailable from Meta and third-party retailers. Short of conducting a recall, the company told Road to VR, which first reported the story, that it’s currently manufacturing a new batch that fixes the firmware issues allegedly behind the defect. Meta told the publication it plans to replace the headsets on a case-by-case basis for buyers who contact customer support. Owners have reported that the Elite Strap’s battery typically works at first but stops charging the headset earlier than expected. Informal polls, anecdotal social media comments and a separate report from Road to VR earlier this month suggest the issue may be at least somewhat common. Meta hasn’t stated whether the defect is universal, but

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