If you’re setting up a new iPhone 15 today, you might run into some problems. As first reported by 9to5Mac, the new models (including standard and pro variants) can get stuck in a boot loop where they may freeze on the Apple logo when transferring apps and data to the new model. Although Apple says the setup process should prompt you to install iOS 17.0.2, which fixes the problem, some users (including one Engadget staff member) have reported that it failed to do that. Here’s what to do.
First, if your iPhone 15 setup prompts you to install iOS 17.0.2 before reaching the data-transfer step, you’re good to go: That means Apple’s hotfix worked as planned, and you don’t need to worry about any special instructions. Accept the update, wait for it to install and complete the process. But you’ll need to hop on a computer if it doesn’t prompt you to update.
Computer workaround
Start by plugging your iPhone into a Mac or Windows PC using its supplied (or any compatible) USB-C