Zoom has reversed course (again) and updated its terms of service after a backlash earlier this week. Following consumer blowback to a recently highlighted update to its terms which appeared to grant the platform the unlimited ability to use customer data to train AI models, it now says it will not use any consumer data to train AI models from Zoom or third parties. The previous wording said it wouldn’t do so “without customer consent,” which raised eyebrows since “consent” was (at best) a gray area for people joining a call (and acknowledging a pop-up) in which the meeting organizer enabled the feature and already agreed to the terms.Zoom’s changes were listed in a preamble update to its previous blog post. “Following feedback received regarding Zoom’s recently updated terms of service, particularly related to our new generative artificial intelligence features, Zoom has updated our terms of service and the below blog post to make it clear that Zoom does not us
