Amazon has begun displaying a warning about frequently returned items as the company tightens its belt in response to shaky finances and an uncertain economy. Industry-wide e-commerce returns skyrocketed during pandemic lockdowns. Although they’ve declined, they’re still well above pre-pandemic numbers.The retailer’s new badge reads, “Frequently returned item: Check the product details and customer reviews to learn more about this item.” However, it doesn’t appear visible to everyone (my Amazon account doesn’t show it when viewing the record player and dresses that The Informationreported on). That may suggest Amazon is deploying a gradual rollout or a limited test. In addition, the tagged products all appear to be from third-party vendors fulfilled by Amazon.Amazon / The VergeProduct returns and exchanges are a convenience businesses use to help customers shop confidently, but they can also be expensive. Return-related costs include shipping, processing the returned
