These items are described as "not refundable" on the product details page. Items received by us after the initial day period are no longer eligible for refund and will be forwarded to the original manufacturer for repair or replacement only, the choice of which will be at the discretion of the manufacturer. All items described as "new" should come with a manufacturer warranty. ASROCK N68-GS4/USB3 FX R2.0 AM3+ For repair or replacement inquiries after 30 days, please contact the manufacturer[…]