If a replacement is needed the customer will have to purchase again. The customer will be refunded when the shipping company refunds Sunsetmicro. The shipping company is responsible for crediting Aopen Cobra AW850 the shipping charges to the account the product was shipped on. We recommend that heavy shipments be shipped freight to ensure no shipping damages. If customer chooses not to ship freight we are not responsible for shipping damages and customer will need to contact the shipping company[…]
