Apple has published an apology letter to customers in regards to “Batterygate” for slowing down older phones to compensate for erratic battery performance. The letter starts off this way:
“We’ve been hearing feedback from our customers about the way we handle performance for iPhones with older batteries and how we have communicated that process. We know that some of you feel Apple has let you down. We apologize.
“There’s been a lot of misunderstanding about this issue, so we would like to clarify and let you know about some changes we’re making.”
read more
