04.11.2013 16:06 Uhr, Quelle: The Unofficial Apple Weblog

J.D. Power explains how Samsung eked out win over the iPad in customer satisfaction survey... kind of

Last week we reported that a J.D. Power tablet satisfaction survey bizarrely gave Samsung the top prize. I say "bizarrely" because if you look at the chart below, Apple's iPad bested Samsung tablets in every single category except for cost. Keep in mind that each category is afforded the same weight. Also strange is that Samsung managed to attain a 5/5 score in overall satisfaction while failing to receive a 5/5 in any of the metrics used to compute that final score. Naturally, many suspicious eyebrows were raised in the wake of J.D

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