08.08.2013 15:35 Uhr, Quelle: Macworld UK

Customer advocacy critical to business success: Telstra

Businesses must meet and surpass rising expectations for IT to turn customers into advocates, according to Janine Modaro, Telstra director of integrated service management, network applications and services.Related StoriesDOJ, AGs propose remedies for Apple in e-book price fixingDOJ proposes contract terminations, App Store rule changes, in Apple ebook caseAngry Apple makes hollow threat to b

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