A study done by customer experience research firm ForeSee has surveyed customers of mobile media and entertainment sites and found that generally, customers are more satisfied with such services than they were a year ago: the average score was 77 out of 100, compared to 67 a year ago. In the streaming TV and movies category, Apple's iTunes squeaked out a surprise win over competitors such as Netflix and HBO Go, Amazon Instant Video, Crackle and Hulu Plus. The study also found that customers were much more satisfied with home Internet service than cellular data.
