08.08.2012 04:05 Uhr, Quelle: The Unofficial Apple Weblog

AppleCare freezes over-the-phone password resets in wake of hacking incident

The ripples from Mat Honan's weekend security incursion keep pushing outward. Earlier today Amazon shifted policy to prevent account details from being changed via a phone call, which blocks one avenue the hackers used to get the personal info used to compromise Honan's iCloud account. Now, according to Wired, the other shoe has dropped: Apple's phone support team is in a 24-hour freeze for account resets by phone. This change, which Wired confirmed with an internal Apple

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